Live Chat

Live Chat

INTERACT WITH YOUR PROSPECTS AND CUSTOMERS WHILE THEY BROWSE YOUR SITE WITH LIVE CHAT.

ENHANCE EXPERIENCE

83% 

of companies want to improve image and customer satisfaction with Live Chat. And it works.

77% OF USERS AGREE

Chat improves their opinion of a company.

ADAPT TO VISITORS

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Live Chat is the preferred communication channel of nearly a third of Americans. Businesses need to adapt to their visitors.

BOOST THE BOTTOM-LINE

The vast majority of businesses see increased conversion and sales.


20% CONVERSION RATES

Have been delivered with Live Chat.


19% INCREASE IN AVERAGE SALES

Has been observed per customer.

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FEATURES

 
Operator console image

Operator console
Manage all your chats from a user-friendly console

 

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Look & feel
Customize what clients see.

 

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Detailed reports
Customize, email and export.

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Visitor information
View live visitor information like city and location on your site.

 
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Proactive chat
You can proactively invite your visitors to chat.


History imageHistory
Access complete chat history and visitor information.
File transfer image

File transfer
Send files to your visitors and enable them to send you files.

 
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Transcripts
Enable visitors to download a transcript of their chat.

 

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Online and offline
Set opening hours and activate contact forms for offline time.

 
Canned messages

Canned messages
Answer visitors faster with shortcuts and preset texts.

 
Custom alerts

Custom alerts
Set up sound alerts for new visitors, chats and messages.

Google Analytics
Google Analytics
Measure chat engagement with Google Analytics.